Frequently Asked Questions

Everything you need to know about your home improvement journey.

What is the standard shipping time for my order?

Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.

Do you offer a warranty on power tools?

Yes, all power tools sold at ToolBox Supply come with a manufacturer's warranty. The duration and coverage depend on the specific brand and model purchased.

What is your return policy for unused items?

We offer a 30-day return policy for items in their original, unopened packaging. Please contact our support team to initiate a return authorization.

Can I track my order once it has shipped?

Absolutely. As soon as your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery progress.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.

Do you provide bulk discounts for contractors?

Yes, we offer competitive pricing for large volume orders. Please reach out to our professional sales department for a customized quote on bulk supplies.