Returns & Exchanges

At ToolBox Supply, we stand behind the quality of our home improvement tools and supplies with a 30-day hassle-free return policy. If you are not completely satisfied with your purchase, we are here to help you find the right tool for the job or provide a full refund.

Return Process

• 1.
  Initiate Your Return

  Log into your account or use our guest portal to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Place the unused items in their original manufacturer packaging, ensuring all manuals and accessories are included to qualify for a full refund.

• 3.
  Label and Ship

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping your tracking receipt for reference.

• 4.
  Inspection and Refund

  Once our warehouse team inspects the returned supplies, we will process your refund to the original payment method within 5 to 7 business days.